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About Us
Caseplace have been experts on Laptop cases for over 8 years. We live and breathe laptop cases to make sure that you look good with your laptop and that it is as safe as possible. If there is anything we can do for you – or you are good enough to suggest something then we really want to hear about it! Please email us at info[at]Caseplace[dot]com Our Contact details: Caseplace Ltd Unit 6 7 Canal Road Inverness IV3 8NF Company registration number: SC340540 Phone:0870 479 2682 Email: info[at]Caseplace[dot]com |
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Buying from Caseplace
It's easy to buy from our site. Just browse our range, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We accept Visa, Mastercard, American Express, Maestro and Switch. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, post or over the Internet. Complaints: We try not to get any, but if for any reason you are not happy with any aspect of your purchase then we want to help. We will deal with these fairly and promptly. You can expect an acknowledgement, at the latest, within 3 working days of receipt of your complaint and a decision within a further 2 working days. This will not affect your statutory rights and in all cases you, as a customer, will be kept fully informed of the complaint process. |
| Shipping And Handling We’ve kept the same low prices for delivery for the past 5 years; we charge £4.95 for standard delivery and can offer next day special service when you need to get it fast for only £9.99. |
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Delivery Schedule
We dispatch your order right away if the order is received before 4.00 pm and is in stock. We will normally send your order to you in 3 business days. Please note that this is not guaranteed. If you require a quicker delivery please choose "next day" CUSTOMS INFORMATION FOR INTERNATIONAL ORDERS The responsibility for payment of custom duties rests with the client. Deliveries to some countries may be delayed by customs. We reserve the right not to deliver to some countries if we consider there is a risk that you will not receive your order. We reserve the right to refuse any order and amend our terms of trading or prices without notice. Items and special offers are available only whilst stocks last. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK, 15.0% VAT is added. We accept web orders for the uk only - Please call 0870 479 2682 for orders to the European Union |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
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Reaching Us
If you need to reach us, please email us on info [at] caseplace [dot] co [dot] uk, alternatively, you can call on 0870 479 2682 (International +44 0870 479 2682) or fax us on or write to us at teclan Unit 6 7 Canal Road Inverness IV3 8NF United Kingdom |
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Privacy Policy
Caseplace Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposesData collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
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Returns Policy
We have a 28 day returns policy, if you are not satisfied with your purchase.You will need to inform us prior to returning the goods and they must be unused. In return you will receive a full refund for your goods. Please note that shipping charges are not refundable. SPECIAL ORDERS AND BULK PURCHASES: Special Orders, bulk and negotiated purchases are not returnable outside of minimum distance selling regulations (as laid down by the UK distance selling directive) unless damaged or faulty. Please note that for orders of multiple items (usually more than 5 items) you will be contacted by telephone to confirm your order details. Updated March 2008 |